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Winning free tickets to the event of your dreams has never been easier. There are various Vivid Seats promo codes and coupons available, and Vivid Seats also has a reward system that gives the buyer credits for in-app purchases, which can be used toward the ticket cost. Some customers report having a fantastic experience, especially when experiencing confusion on how to navigate the site. Get a Demo TodayA librarian working in the stacks holds up her phone and excitedly shares that when you buy 10 seats through Vivid Seats, you get your 11th seat for free. As the basketball arena jumbo-tron flips from requesting noise to silence, Vivid Seats whispers "What's your 11th?" and invites you to download the app.
Our deliveries include working with technology, product, operations, marketing, and sales organizations. • Understand your teams’ contributions and the needs of stakeholders that rely on your deliverables to bring business objectives to life. Contribute to our approaches, methods, and technologies to support overall business goals, drive team efficiencies, and reduce customer anxiety. As the Financial Reporting and Technical Accounting Manager, your responsibilities will encompass critical components of our public company financial reporting and touch many different areas of our business. This is a unique opportunity to join a fast-moving team, challenge yourself to contribute in new ways, and support your own growth and professional development.
Vivid Seats is giving away free tickets. Here’s how you could win some
Develop innovative solutions that give Vivid Seats a competitive advantage, encourage team members, and champion technology improvements for your delivery team. Experience with quality automation suites (preferably Selenium/Cucumber), load/performance testing products, and software quality solutions. Onboard more engineers, analysts, and partners to your team and build career development plans for them. Partner with business and technology leadership to build out a roadmap for functionality that supports our strategic goals over the coming year. Set weekly touch points with direct reports to understand their role, motivations, and needs, building trust and leading with empathy.
Deepen understanding of customers, our users, and contribute to the evolving Vivid Seats personas to guide future user experience and product strategies. Contribute to our approaches, methods, or technologies to support overall business goals and drive team efficiencies. Gain advanced knowledge on how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers. Being part of our team means you have the ability to make an impact and own innovation that allows us to connect millions of unique monthly site visitors to live events, making every part of their experience special. Our teams are recognized in company-wide town-halls, hackathons, and product demos and enjoy in-office happy hours, holiday and summer events, and company sponsored sports leagues and competitions. ComplaintsBoard.com is a leading complaint resolution website on the Internet.
Culture and People
• Strong focus on end user experience and demonstrates a clear passion for the customer. Understands and can describe different user journeys and needs to translate to design and product outcomes. Bring observations and defined strategies of opportunities to drive initiatives to level up the UX design team effectiveness internally and in the company.
• Support Vivid Picks team in defining, measurement and reporting of program KPIs. We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification. Comfort working with various stakeholders, including those outside of accounting and finance.
Does Vivid Seats charge to list my tickets?
Sufficient mastery of technology so that you can take high-level technical concepts and break them down into prioritized roadmaps and plans in partnership with engineering. Proven experience in helping organizations map business value to customer needs. Leverage tooling and data to gain insight and analyze customer behavior and product performance to recommend product enhancements. Analyze user data and feedback to measure the effectiveness, competitiveness and impact of the product. An understanding of online marketplaces and an interest in the live event space. Demonstrate knowledge of our products and technology by contributing to team planning and prioritization.
Experience working in a fast-paced environment with the ability to quickly assess situations and make recommendations for key decisions. Meet with your team to understand their motivations, passions, and communication preferences. Lead analysis, impact review, testing and validation of ideas, concepts, projects ; coach others in doing this effectively. Feel empowered to participate in extracurricular projects that will contribute to the success of the organization. Gain access to and familiarize yourself with our accounts and internal systems. Answer questions about purchases, orders, inventory, upcoming events.
Cross-functional collaboration with internal teams to leverage existing resources that help optimize the flywheel between Vivid Seats to Vivid Picks & vice versa will be critical. This includes ideating & executing CRM cross-sell initiatives, building alignment between product teams & marketing around promotions & features, etc. • Enables the UX leader to build a strong foundation of UX within the organization.
Ensure proper security procedures are followed during all customer interactions. Complete Tri-Annual reviews for direct reports in support of your Sr. Communicate high level issues and fulfillment trends to upper management.
On other review sites, customer service/ scam complaints often went hand in hand. If the buyer agrees with the risk and is willing to be flexible with seating options, they can sometimes get a killer deal. Prior experience in product management and a record of successful product delivery. Lead the team in prioritizing features to meet internal and customer needs and collaborate in the design, estimations, and planning sessions with the overall team.
Support and assist in developing ongoing roadmap for security related projects. Conduct/coordinate application penetration tests to understand potential security vulnerabilities. Ensure compliance with society, regulatory, and industry standards for application security. Provide technical support related to tools and controls owned by AppSec. Ability to participate in one or more projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives. Knowledge of current and emerging IT security technologies and techniques covering all levels of cloud and local IT architecture.
• Eye for detail and demonstrated ability to solve problems logically and systemically while ensuring information is accurate and consistent across reporting. • Experience working with BI tools (Looker, Tableau, PowerBI, Cognos, etc.) to create efficient and accurate reporting and dashboards. • Build a modeling framework to assess existing marketing channels and determine baseline metrics.
Genuine interest in live events, sports, entertainment, and social media. Work experience in sales or customer service in retail or service-related industry. Utilize attention to detail and proactive measures to maintain a great customer experience through receiving and responding to inbound social media customer inquiries; gather and verify required information. Independently resolve escalated customer issues to provide positive ticket buying experience.
The company was founded in 2001 and has since become a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists and teams they love. Based on testing, provide feedback on issues, bugs, and recommendations for product enhancements; collaborate with scrum teams in prioritizing clearly written user stories to create delightful and bug free experiences for our customers. Our ideal candidate is an innovative, flexible, on-your-feet problem solver with excellent organization and communication skills who is curious, passionate, and has a high attention to detail. The right candidate will possess a strong set of analytical, product and technical skills. Most importantly, you can deliver outstanding results, quickly, with high quality and have exceptional communication skills (able to speak the language of end-users, management, design, and development). As a Customer Service & Fulfillment Specialist, you have the opportunity to engage with hundreds of customers over a shared passion for live events.
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