Table of Content
Acclimate to Vivid Seats’ values and organizational goals to understand how your department drives initiatives forward. Improve efficiency in core systems and applications managed by the team and contribute to engineering group objectives. Develop basic understanding of applications, tech stack, and development process. 5+ years of managing cross-organizational deliveries in an Agile environment for a technology product organization. Build, maintain, and leverage internal and external relationships to achieve progress and advance objectives. Support in the creation and maintenance of standardized tools and processes that can be leveraged across multiple teams.
This role is ideal for applicants who are looking to gain experience in Product and Technology field. Consider this role as an apprenticeship within the software development space where you'll have exposure to multiple aspects of product development. Comfortable having a conversation balancing technology approaches with engineering leaders as well as business value with product managers and stakeholders. Define the Core Systems product vision and roadmap, ensuring alignment with business objectives and company strategy. Put together measurement & reporting framework/reputational ‘dashboard’ to drive growth in the business. Develop new hypotheses for testing & optimize marketing activities against key acquisition & retention goals.
Vivid Seats is giving away free tickets. Here’s how you could win some
For more than 15 years we have helped nearly customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. From Nov. 1-11, Vivid Seats is gifting over $11,000 worth of tickets to live events like concerts, sports games, plays, comedy shows, monster truck rallies, ice skating programs, gift cards — really whatever you want. The average number of Scam and positive reports varies based on the review sites you visit. There were very few scam complaints on Site Jabber and Reseller Ratings, and the positive reviews outweighed the negative.
Ability to effectively organize work, prioritize and manage time in a dynamic, fast-paced environment across multiple projects under little or no supervision. Help set the direction of the design and development of the backend systems powering our B2C Marketplace. Extensive ability to collaborate and to build and retain high performing teams. Lead the way for the security team by developing and executing on a thoughtful and flexible quality roadmap.
The Knicks are at MSG on Christmas day. Last-minute tickets are available
Facilitate agent development through tri-annual reviews, new agent training, and frequent coaching feedback. Respond to inquiries from both buyers and sellers through email, live chat, and phone. Skilled writing background with experience in formal business correspondence.
Partner with the two or more teams to create and manage the teams' roadmaps and delivery statuses on an ongoing basis. This will allow the product leaders to focus on product definition as well as product prioritization and enable engineering leaders to manage technical delivery decisions. • Monitor and evolve team deliverables, individual goals, and overall performance to ensure alignment with broader initiatives of your department and the organization while coaching your team to grow skill sets. Monitor day to day team operations including; queue management, inbound/outbound broker and customer communication, as well as any pending orders to ensure timely confirmation by sellers. There are many complaints about the unreliability of their Buyer Protection program, poor customer service, non-delivery of tickets, and wrong ticket type delivery, among others.
Best Vivid Seats Alternatives
Collaborate on the development of our long-term leadership development strategy, with specific attention paid to developing hi-potential leaders. Passion for people, culture, process improvement, and providing best in class experiences. Proven experience in a strategic HRBP position with a deep understanding of employee relations, performance management, and stakeholder influence. 5+ years’ experience and knowledge of software quality principles for web, backend and/or mobile applications. Our Quality Engineers are highly collaborative, working closely with engineers, designers, and product owners to develop effective tests and document requirements. Familiarity with cloud-based infrastructure , products, and services.
Collaborate with UX and engineering to write user stories for new features. Assist with verification and feature performance analysis for newly released features. Assist the team in prioritizing product features and collaborate in design, estimations, and planning sessions with the overall team. Impeccable attention to detail – you raise the bar on the product ecosystem and have experience coaching and mentoring product teams where the details and the delight matters. Expertise in core product management skills; you are an expert and can sharpen the skills of those on your team and those around you. Lead team in stitching together input across stakeholder discussions, VOC channels, and user experience research.
Genuine interest in live events, sports, entertainment, and social media. Work experience in sales or customer service in retail or service-related industry. Utilize attention to detail and proactive measures to maintain a great customer experience through receiving and responding to inbound social media customer inquiries; gather and verify required information. Independently resolve escalated customer issues to provide positive ticket buying experience.
Experience working in a fast-paced environment with the ability to quickly assess situations and make recommendations for key decisions. Meet with your team to understand their motivations, passions, and communication preferences. Lead analysis, impact review, testing and validation of ideas, concepts, projects ; coach others in doing this effectively. Feel empowered to participate in extracurricular projects that will contribute to the success of the organization. Gain access to and familiarize yourself with our accounts and internal systems. Answer questions about purchases, orders, inventory, upcoming events.
Ability to lead large internal security technology projects and security remediation projects with significant dependencies on external IT teams. Ability to work with engineering teams to weigh business risks and enforce appropriate security measures. Knowledge of information security concepts and technologies such as SCA, SAST, DAST, IAM, vulnerability management, firewalls, proxies, SEIM, logging, encryption, cloud-based security control services, WAF, bot mitigation. 5+ years of combined experience in information security, technology, and risk management with at least 2 year’ experience security web applications in an e-commerce environment. Improve security in core systems and applications managed by the team and contribute to engineering group objectives. Build, maintain, and leverage internal and external relationships to achieve progress and advance security objectives.
Our team is seeking a Brand Manager for Vivid Picks to help cultivate our brand voice + build & scale our marketing initiatives across all channels. The person occupying this role will be a strategic thinker and tactical executor who is not afraid to roll up their sleeves and tackle everything from high-profile campaigns to strategic special projects. He/she/they is both creative and analytical with the ability to dream big, execute effectively and operate in a dynamic environment. This person can inspire teams, both creative and executional in nature as we bring the brand to life across channels and formats.
Deliver effective product experiences and foundational capabilities that align to our “north star” and move the needle on core business metrics. Design and implement process improvements that positively impact the creative and marketing team. Collaborate with cross-functional teams to build the brand’s tone of voice. Develop a deep understanding of which marketing channels are driving which customer segments & the differences in their behavior. Collaborate with internal creative teams as they undertake a brand VisID + voice & tone alignment between Vivid Picks & Vivid Seats.
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