Table of Content
- trending Christmas gift ideas for 2022, based on Google searches
- Selling Tickets
- Does Vivid Seats charge to list my tickets?
- Vivid Seats is giving away free tickets. Here’s how you could win some
- Vivid Seats TV Spot, 'The Librarian's 11th'
- Can I contact a seller to negotiate ticket prices?
- Select the date range for when you would like to search for tickets.
Genuine interest in live events, sports, entertainment, and social media. Work experience in sales or customer service in retail or service-related industry. Utilize attention to detail and proactive measures to maintain a great customer experience through receiving and responding to inbound social media customer inquiries; gather and verify required information. Independently resolve escalated customer issues to provide positive ticket buying experience.
This role will also be responsible for the detection, response and remediation of cyber related attacks. This role must have experience in the area of incident response and will participate in incident response activities. This role integrates new technologies from a logging and incident response perspective and will work with a managed security service provider to respond to alerts, onboard new event sources and alerting use cases. This position is best suited for a professional with an understanding of information technology, including cloud experience and a background collaborating with multiple groups across an organization. Partner with quality engineers to simplify and modernize our testing tools and techniques to ensure code maximum coverage and constantly improve the ways we test our products. Understand your teams’ contributions and the needs of stakeholders that rely on your deliverables to bring business objectives to life.
trending Christmas gift ideas for 2022, based on Google searches
PTO, mental health days, and maternity/paternity policies give you the flexibility to make the most of your planned time off. We have great partners who trust us to facilitate memorable experiences for their fans. Teaming up with them provides you with the additional perk of greater industry access and insights. This means monthly credits and promotional discounts for you to spend on Vivid Seats tickets for the best live event experience possible. Empowering every fan to get to the live events that shape their most vivid moments and memories. Since a different seller sells every ticket, Vivid Seats only allows buyers to purchase one listing per transaction.
Develop and lead initiatives for your stakeholders that enhance process, drive innovation, and build on Vivid Seats values. Understand your role contributions and the needs of your stakeholders that rely on your deliverables to bring business objectives to life. Influence business leaders on talent decisions to ensure they align to company strategy, culture, and values. Leverage automated testing suites, explore edge cases and drive quality with our development teams. Implement your expertise for best practices in design patterns, code quality, testing, and innovation to keep our commitment of always putting our customers first.
Selling Tickets
Understanding of the entire chargeback process, including replying to disputes and analyzing seller listings for potential fraud activity. Ingrained as a key player of the team who runs autonomously throughout day-to-day responsibilities. Update internal order notes appropriately and ensure proper procedures are followed during all fan and seller interactions. Maintain excellent customer experience with tone, empathy, confidence, and attention to detail. • Proactive work style with the ability to handle multiple projects on time and in a fast-paced and evolving environment. • Ability to translate complex business concepts into new SQL tables/definitions used to support both regular reporting and ad hoc requests.
Collaborate with UX and engineering to write user stories for new features. Assist with verification and feature performance analysis for newly released features. Assist the team in prioritizing product features and collaborate in design, estimations, and planning sessions with the overall team. Impeccable attention to detail – you raise the bar on the product ecosystem and have experience coaching and mentoring product teams where the details and the delight matters. Expertise in core product management skills; you are an expert and can sharpen the skills of those on your team and those around you. Lead team in stitching together input across stakeholder discussions, VOC channels, and user experience research.
Does Vivid Seats charge to list my tickets?
Plan/design/lead efforts related to automation and tooling, scaling and overall site reliability to enable autonomy and ensure safety. Confident in presenting plans and designs to the wider architectural community and defending recommended approaches. Experienced with project and product management tooling and able to define requirements, make minor adjustments and validate larger tooling changes. Design and implement process improvements that positively impacts the team as well as the department. Making recommendations on streamlining our tooling to ensure our delivery success. Streamline communication and minimize knowledge gaps between different teams to coordinate multi-team deliveries.
Maintain, harvest, and aid internal and external relationships to achieve progress and advance objectives. Internal and external relationships to achieve progress and advance objectives. Maintain, harvest and aid internal and external relationships to achieve progress and advance objectives.
• Collaborate with Data Engineering to leverage tools and resources to implement process improvements to advance the quality and ease of reporting. • Work independently while managing and meeting competing deliverables while keeping stakeholders informed on timelines and setting expectations in a dynamic, fast-paced and evolving environment. Work with the most talented engineers, marketers, and other thought leaders. The experience at Vivid Seats positively challenges and shapes your perspective. While you are transforming the live event industry, we take care of you and the people who matter to you.
Strong analytical skills to effectively evaluate new ideas; determine outcomes and impact and understand the day-to-day business – you are a data-enabled leader who can glean insights from data and pivot that into action. Bring observations and opportunities to drive initiatives to level up the creative team effectiveness internally and in the company. You will be the day-to-day contact managing key affiliate relationships, working closely with them to ideate and execute campaigns that will drive new users, create engaging content & keep their audiences interacting with our product. Reporting to Vivid Picks leadership , with a dotted-line to marketing —you will help bring to life campaigns aimed at bringing new customers into our ecosystem and monetizing existing customers across their lifecycle. Partner with a team of Product Owners, Quality Engineers and Engineers to ensure security throughout the software development lifecycle.
Deliver effective product experiences and foundational capabilities that align to our “north star” and move the needle on core business metrics. Design and implement process improvements that positively impact the creative and marketing team. Collaborate with cross-functional teams to build the brand’s tone of voice. Develop a deep understanding of which marketing channels are driving which customer segments & the differences in their behavior. Collaborate with internal creative teams as they undertake a brand VisID + voice & tone alignment between Vivid Picks & Vivid Seats.
Mentor others, playing an active role in elevating the skill sets of those you work with. Facilitate and/or drive key ceremonies like the retrospective and sprint planning. • Meaningfully contribute to department roadmap exercises that balance current needs with future strategic initiatives. • Identifies improvement areas and possible competitive advantage for exploratory research to build a case for future enhancements. Expert in our social media practices where able to identify, report, and solution against trends.
Knowledge of current and emerging IT security technologies and techniques covering all levels of cloud and applications. Understanding of web and mobile application security concepts with the ability to articulate concepts to technical and non-technical staff. Apply technical learnings that align with the product roadmap and technology strategy to improve our overall security posture.
Collaborate with stakeholders to accurately prioritize and refine processes that yield best practices. Empower and coach team members to achieve personal and functional goals that correlate to department objectives. Help us in our goal of building the Vivid Seats brand as a technology leader throughout the United States and Canada.
Proactively work across UX and Engineering leadership to design and implement process improvements that positively impact collective execution. Introduce and refine product management best practices to maximize the team’s work product and effectiveness. 1-2 years of customer service experience via phone, email and live chat. Play an active role in continued learning to advance creative skill sets necessary for team goals.
Partner with a team of Product Owners, Quality Engineers, and Engineers to deliver exceptional software, showcasing your work at the end each work cycle. Identify strategic partners and solutions that may require replacement and introduction to our security environment. Actively contributes into larger team and engineering group objectives.
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